Every purchase made in the online shop www.karla.lv processed individually within 1 – 14 working days and dispatched with the chosen delivery service.


www.karla.lv offers standard delivery worldwide by using the services of Latvijas Pasts (Post of Latvia). You can receive your order at the nearest post office.
Delivery in Latvia takes 1-7 working days
European Union 7 - 14 working days. Beyond European Union 14 - 30 working days, delays may occur due to customs formalities, for which we are not responsible.
When ordering beyond the European Union, you take full responsibility for all customs formalities and payment of customs duties.
Every purchase made in the online shop www.karla.lv processed individually within 3 – 7 working days and dispatched with the chosen delivery service.


The webpage is owned by "LeCordes" Ltd., registered in Commercial Register of Latvia with registration number Nr. 40103407922 (Legal address: Skudru 8, Balozi, LV-2128
Shopping on www.karla.lv is regulated by the Provisions of the Cabinet of Ministers No. 207 "Rules on distant contract" approved on 28th of May 2002.
You can order goods in e-shop.


When ordering, you will be asked to provide name, surname, e-mail address, phone number, postal address and data related to payment processing (for example, credit card number and validity period). It will allow us to provide comprehensive delivery execution and inform you about the status of your order. www.Karla.lv guarantees that your personal data will be processed confidentially and personal data safety regulations will be observed.
You can pay for your order by:
PayPal allows to send money from your personal account or credit card to your www.karla.lv account to pay for your order.
If you want to setup your own PayPal account, visit PayPal webpage. https://www.paypal.com/lv
Orders are sent in time of 1-14 working days after payment.

Returning and exchanging goods

Please, take note that the colour and look of a product may slightly different from a picture on the screen due to individual screen settings of each computer.
Please, contact us at [email protected] if you would like to return your order.

Taking care of goods

It is recommended to wash goods in cool water (30 degrees) and use light washing liquid, such as baby shampoo. Immerse for no longer than 5 minutes. Rinse in lukewarm water and put it on a dry towel to absorb excess humidity and let it dry.
With time goods may "grow whiskers" - visible long threads, which you can cut off and continue wearing the product.
Products with fur can be combed after washing and drying with a clothing comb.


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