Every purchase made in the online shop www.karla.lv processed individually within 1 – 14 working days and dispatched with the chosen delivery service.

Shipping

www.karla.lv offers standard delivery worldwide by using the services of Latvijas Pasts (Post of Latvia). You can receive your order at the nearest post office.
Delivery in Latvia takes 1-7 working days
European Union 7 - 14 working days. Beyond European Union 14 - 30 working days, delays may occur due to customs formalities, for which we are not responsible.
When ordering beyond the European Union, you take full responsibility for all customs formalities and payment of customs duties.
Every purchase made in the online shop www.karla.lv processed individually within 3 – 7 working days and dispatched with the chosen delivery service.

ORDER OF PAYMENT

The webpage is owned by "LeCordes" Ltd., registered in Commercial Register of Latvia with registration number Nr. 40103407922 (Legal address: Skudru 8, Balozi, LV-2128
Shopping on www.karla.lv is regulated by the Provisions of the Cabinet of Ministers No. 207 "Rules on distant contract" approved on 28th of May 2002.
You can order goods in the e-shop.

When ordering, you will be asked to provide name, surname, e-mail address, phone number, postal address, and data related to payment processing (for example, credit card number and validity period). It will allow us to provide comprehensive delivery execution and inform you about the status of your order. www.Karla.lv guarantees that your personal data will be processed confidentially and personal data safety regulations will be observed.

You can pay for the order with Bank transfer, payment cards, and Paypal
PayPal allows sending money from your personal account or credit card to your www.karla.lv account to pay for your order.
If you want to set up your own PayPal account, visit the PayPal webpage. https://www.paypal.com/
Orders are sent in the time of 1-14 working days after payment.

Returning and exchanging goods

Please, take note that the color and look of a product may slightly different from a picture on the screen due to the individual screen settings of each computer.
Please, contact us at [email protected] if you would like to return your order.

Taking care of goods

It is recommended to wash goods in cool water (30 degrees) and use light washing liquid, such as baby shampoo. Immerse for no longer than 5 minutes. Rinse in lukewarm water and put it on a dry towel to absorb excess humidity and let it dry.
With time goods may "grow whiskers" - visible long threads, which you can cut off and continue wearing the product.
Products with fur can be combed after washing and drying with a clothing comb.

Privacy Policy

We use cookies to ensure you have a pleasant website visiting experience. Cookies allow you to securely access the website and allow us to analyze your website visit and improve its functioning. 

This privacy policy describes the ways in which the online store www.karla.lv uses and protects any information you provide when using our online store. Online store www.karla.lv is committed to protecting your privacy. When the online store www.karla.lv asks you to provide any information in order for you to be recognized on the website, we certify that it is used, processed and stored in accordance with this policy. The online store www.karla.lv may change this privacy policy from time to time by updating the information on this page, therefore we invite you to visit this page from time to time to check if any changes have been made that you would not be satisfied with. What data do we collect? We may collect the following information: Name, Surname; Contact information (including e-mail address and / or telephone number); Demographic information (address, zip code,); Other information relating to customer surveys and offers; We collect this information to understand your needs and offer you the best possible service for the following reasons: For performing internal data; To improve goods and services; Periodic sending of advertising materials (about new products, special offers, or other similar information) that we think would be useful or interesting for you to receive by e-mail; From time to time we may contact you for research purposes using your email address, telephone, fax, or postal address. Our goal is to tailor the website to your interests. SAFETY We confirm that your information is safe with us. To prevent unauthorized access to or disclosure of information, we have physical, electronic, and organizational procedures in place to protect and ensure the privacy of electronically collected information. How do we use cookies (called cookies in English)? A cookie is a small file that asks permission to be placed on your computer's hard drive. As soon as you agree, the file is added and the cookie helps to analyze the traffic on the network or informs you about a website visit. Cookies allow web applications to respond to you individually. The web application can adapt its activities to your needs, interests, what you like or dislike, collecting and remembering the information you use. We use traffic cookies to identify the pages that are used. It helps us analyze website traffic data and improve our website to suit our customers' needs. We use this information solely for statistical analysis purposes. In general, cookies help us to provide you with a better website, following which pages you find useful and which do not. The cookie does not in any way give us access to your computer or any information about you, except for the data you want to provide to us. You can select or reject cookies. Most web browsers accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website Links to other websites Our website may contain links to other websites related to our interests. However, as soon as you leave our website following a link to another page, we are not responsible for it and cannot control what happens on other pages. Therefore, we cannot be held responsible for your protection and privacy if you provide information while visiting other pages. This privacy policy applies only to our site and not to other sites. Therefore, when leaving our site, you should heed this warning and the privacy policy of the site you are visiting. CONTROL OF PERSONAL INFORMATION You can choose to restrict the collection of personal information in the following ways: If you have previously allowed the use of personal data for direct marketing purposes, but you have changed your mind, you can opt-out and inform us about it by writing to us at [email protected] We will not sell, disclose, or distribute your personal information to third parties unless we have your permission or are required to do so by law. If you believe that any information or data available to us about you is incorrect or inaccurate, please email us as soon as possible at the above email address. We will correct inaccurate or incorrect information immediately.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]

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